Why OneVend Print?

With over 45 years of combined industry experience derived from Ricoh, Xerox, Canon, and Upstream we have developed an exciting outsource solution that delivers large cost savings and increased service levels.

Since our inception we have grown dramatically with up to a billion prints under management, we service some of Australia’s largest organisations.

In addition to our direct operations, OneVend has developed a multitude of partnerships with manufacturers ranging from Xerox, HP, Konica Minolta, Canon, Lexmark and more to service and document manage our clients.

Our Service is unrivaled with access to over 1500 technicians nationally, servicing a multitude of brands. This unique strength allows OneVend to offer clients a brand-neutral supply agreement.

Our Head Office is located in Queensland with offices in Sydney, Perth, and Gold Coast so we can offer a truly national service.

1. We're Australian

Australian Owned and Operated – Keeping the money in our economy and keeps us up to date with local matters. Red tape issues are also alleviated as decisions are made at a local level.

2. We're Independent

OneVend is not aligned with any one brand or manufacturer, independently providing you with an honest and unbiased recommendation, ultimately obtaining the best fit solution for your organisation.

3. Buying Power

OneVend usually buys in one week what most large companies buy in a five-year cycle. By taking advantage of OneVend cumulative buying power, your organisation can achieve massive cost savings.

4. Cost Reduction

By consolidating all printers, MFD’s, Photocopiers and faxes under a centralised management agreement and controlling the environment, OneVend is able to provide cost savings that are real, tangible and significant.

5. Automated

OneVend uses customised alerts, so when a toner gets low or a service is required, an automated request is sent to us advising location, device and what is required. Ordering online or via our 1300 number is also available.

6. Operator Please

Finding it hard to deal with the manufacturers, some of the most predominant brands service and response centres are located overseas, making it difficult and frustrating when ordering toner or service. OneVend staff are accessible and prompt and will alleviate ridiculous waiting times.

7. Multi-vendor Environment

Most Companies have several brands, makes and models of office equipment, this is quite common due to decentralised purchasing trends and multiple locations looking after these sites independently. OneVend brings all service and consumables under one umbrella.

8. One Easy Invoice

OneVend Fleet Management provides one easy cost per print solution which covers all parts, labour consumables and equipment with no Capital Investment. All you do is pay for the prints you make, under one easy consolidated monthly bill.

9. Better Service

OneVend develops a best practice approach to Service Level Agreements (SLA) through existing and new engagements. We ensure that SLAs are flexible, promote limited risk and provide reward sharing benefits for both your organisation and OneVend.

10. Reporting and Expertise

OneVend offers access to a complete range of industry-leading skill sets, reporting, personnel and best-of-breed technology. These resources are available for you to tap into as you need.

11. National Service

OneVend have one central 1300 number for nationwide service and monitoring so we understand and have an intimate knowledge of your account. This saves having to explain your account over and over again.

12. Onsite Service

If you have ever had any issues or breakdowns with Laser printers, the manufacturer asks that you box it up and send it to them for assessment or warranty repair! OneVend will come to you and repair on-site and if it can’t be done on-site we will arrange a loan machine or replacement in the interim.

DEFINING MPS

What is the definition of Managed Print Services (MPS)?
SmartPrint explains what a true MPS is and what it should entail.

The true definition of MPS is a centralised, one source, end to end solution which covers:
  • All equipment (new & existing)
  • Supply & Consumables
  • Service & Maintenance
  • Finance & Acquisition
  • Ongoing Support & Helpdesk
  • Forms & Document Solutions
  • Installation & decommission
From the beginning, each and every MPS relationship should start with a Discover/audit process which includes:
  • Software data collection
  • Discovery of process of current asset register
  • Site and end user survey
  • Needs Analysis
  • Mapping and correct device alignments
  • Crystallization of current operating expense
  • Green Policies
  • Company processes and forecasts

Cut Waste, Track Printing and Save Money

Fully featured print and copy control, loved by sys admins everywhere -
Straightforward and powerful, PaperCut helps you easily manage users and printers.

PaperCut is the easy way to automatically monitor and manage printing in your organization, giving you control over your costs and environmental impact. Eliminate waste, encourage responsible behavior and make users and departments accountable for their print usage. The Papercut software checks print jobs on the print server and analyzes them, applying rules to enforce your print policies.

Track who’s printing what

See how many pages are being printed by who, what and when.

Change user behavior

Encourage duplex, discourage email printing and be friendly to the environment.

Assign quotas or budgets

Allocate fixed quotas or budgets to
your users, departments or groups.

Increase document security

Track the origin or archive content using digital signatures and watermarking.

Simplify Mobile/BYOD printing

Allow users to print from whatever BYOD or mobile device at their disposal.

Find-Me Printing

Print to a single global queue, walk up and collect at any device.

Secure print release

Ensure sensitive documents don’t start printing unil the user is there to collect

Secure your multifunction printers

top unapproved usage. Validate access with swipe cards or device login.

Adminster centrally, manage easily

Get full visibility of device activity from anywhere with browser-based admin tools.

Integrates with your device

Embedded software that works with mulitple brands directly from the MFD Panel.

100% Budgetability

We are excited to announce Australia’s first holistic seat-based billing solution we have branded PPS or Print Per Seat.

Our aim is to improve return on investment, reduce operating costs and simplify the supply and maintenance of your network printers and copiers.

PPS (Pay Per Seat) gives Australian businesses 100% predictability for the supply and ongoing support of their office machinery.

Even easier accountability so your finance department will be wrapped and you can now be certain of working within budgets.

There is no upfront expense and in most cases when investigated, we can greatly reduce your current operating expense and fit you into a great solution.

Call us to see if you qualify for PPS – 1300 727 356. Please visit www.printperseat.com for more information.

Mobility, Follow-me Print & Cost Recovery

Do you have tablets, remote/home print users? Need to swipe and pin release jobs to avoid wastage and exposure of important documents at the device?

Is User based tracking, rules based printing and cost recovery of interest? This is a very easy transition when adopting SmartPrint’s PPS program.

Print Security is a hot topic and comes with PPS

Malicious threats from outside the company, exposure of documents sent to and from the device, unauthorised use, exposure of device settings or ports, identify theft, confidentiality or security breaches and HDD security, the list is extensive and the threat is real.

Check out www.printsecurity.co for more information.

Clients